Login.gov requires all users to use two-factor authentication to create an account and sign in. If you have limited access to a phone or cell service, you can use an authentication application, a security key or backup codes. Government and military employees can also use their PIV card or CAC.
Use an authentication application
An authentication application can generate security codes for signing in to sites that require a high level of security. You can use these apps to get security codes even if you don't have an internet connection or mobile service. You can choose an authentication app as your authentication method when you create your profile with USAJOBS.
You can set up an authentication application with your login.gov account to generate the one-time security codes.
- Choose a device, such as a computer, or mobile device (phone or tablet), on which you can install apps.
- Download and install an authentication app to the device. Research the best option for you.
Use a security key
A security key is usually a physical device, like a USB, or can be a supporting software (like a web browser extension). You can buy a security key online or from a trusted retailer. Your security key must support the FIDO standard.
Use backup codes
Backup codes are a set of codes that you can use if you don't have access to a phone. If you choose to use backup codes, Login.gov will generate a set of 10 codes that you must save. Each time you sign in with your username and password, you'll be asked to enter a code. You can only use each backup code once; after you use the last code, Login.gov will give you a new set of codes to save and use.
Use a government or military employee PIV card or CAC
If you're a government or military employee and your government email address is linked to your login.gov account, you may be able to use your PIV card or CAC as an authentication method. This applies to all .mil and some .gov email addresses.
You'll see the Government employee ID option when setting up your authentication methods. You'll need to insert your PIV card or CAC into a card reader to set it up and sign in.
A dialog box may pop up and ask you to select a certificate. Choose the certificate connected to your PIV/CAC card. You might also be asked to enter the code associated with your PIV/CAC card.
Learn more about using different authentication methods.